Remote Support 


At PC Repairs Welwyn, we offer remote support services to help fix your computer, and repair any issues you may be having with your PC in a very timely manner.

What is Remote Support?

Remote support is a piece of software technology that allows a technician to service your computer from a remote location.
This way, the technician doesn’t even have to be where your computer is located! 


Remote support is useful in so many ways, particularly when it comes to saving time and money.  All you need is an Internet connection.


This means that we can (in most cases) log into our client PC’s/Servers via a secure channel from our offices and get to the source of the problem within a few minutes. We have found that most issues are resolved within 30 minutes.


Your workforce can log an issue to our IT help desk and receive expert help from experienced engineers in shortest space of time. We try to answer all queries logged on our system within 2 hrs, the problem may take longer than this to fix, but you will receive a response to your request within that time!


Remote support is a safe and secure. It is also convenient, because you can schedule a technician to service your computer nearly anytime of the day.







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